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Social Media · 2024

Social Content System for a Restaurant Group

A repeatable content system across several restaurant locations, replacing ad-hoc posting with a planned monthly calendar.

Social Strategy Content Production Video Editing Community Management
Unified
Style across locations
Monthly
Approved content calendar
Same-day
Inbox response

The challenge

What was going wrong

Each location posted independently with no shared style, quality swung wildly, and nobody was answering the reservation questions arriving in the inbox.

Our approach

What we did about it

We set content pillars for the group, built a monthly calendar approved in advance, produced food photography direction and reels for each location, and took over community management with agreed response times.

The outcome

Where it landed

The group now publishes consistently across every location with one recognisable style, and enquiries in the inbox get answered the same day.

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